You’ll need to choose which expert you want to work with. You can see what they specialize in and how much they charge per 30 minutes.

You can also see what documents they’ll provide after the consultation. These may include a project plan, time and cost estimate, meeting summary, or a combination of those.

When you’ve found the perfect consultant, here’s how to book:

• Create an account if you don’t already have one
• Schedule a consultation from the available times on the consultant’s calendar
• Continue to checkout
• Enter a payment method or choose your existing payment method
• Confirm and send your payment for safekeeping
• Send the consultant’s requirements within 24 hours

First, you’ll need to send any requirements the consultant needs. They might need information on your business, on the work you want done, or anything else that helps them plan for your consultation.

You can fill them out right away, or within 24 hours of buying the consultation. But if you don’t send anything after 24 hours, we’ll automatically cancel the consultation.

Next, the consultant will review your responses and prepare for the consultation. If they find they aren’t able to help you with what you need, they’ll cancel and you’ll get your money back.

Then you’ll meet with them on Zoom to discuss your questions. After your meeting, the consultant will send you the documents they offered as part of their consultation. From there, you can review the documents and approve payment.

You’ll get a new virtual workspace called a workroom — a page we create for your consultation. It will track whether you’ve submitted the requirements, show the time and date of the meeting, and show the follow up after the meeting.

You can message your consultant from the workroom. You can also see past messages and documents that you and your consultant have submitted.

When you find a consultation you want to buy, we’ll ask you to pay now. We’ll hold your payment for safekeeping until you receive and review the documents from the consultant.

This way, the consultant knows you’re able to pay as promised, but you don’t have to give them the money until you’re satisfied with the work.

But there are some exceptions if you cancel at the last minute or don’t show up for the consultation.